Terms of Service
1. Overview
Welcome to Redwood Privacy. These Terms of Service ("Terms") govern your access to and use of the websites, products, software, and services (collectively, the "Services") provided by Grey Sword LLC through the redwoodprivacy.com domain. ("Redwood Privacy," "we," "us," or "our").
By accessing or using our Services, downloading software, or creating an account, you agree to be bound by these Terms and our Privacy Statement. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity. If you do not agree to all of these Terms, do not access or use the Services.
2. Rights to Content
All content provided through or incorporated into the Services—including software, text, graphics, user interfaces, visual interfaces, photos, trademarks, logos, sounds, music, artwork, and computer code (collectively, "Content")—is owned, controlled, or licensed by or to Redwood Privacy.
Subject to your compliance with these Terms, Redwood Privacy grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Content solely for your personal, non-commercial security and privacy management purposes. Except as expressly permitted, no part of the Services or Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or other medium for publication or distribution without Redwood Privacy's express prior written consent.
3. Trademarks
"Redwood Privacy," the Redwood Privacy logo, and associated product names, service names, design marks, and slogans are trademarks or registered trademarks of Grey Sword LLC in the United States and other countries.
You are not granted any license or right to use any Redwood Privacy trademarks without the prior written permission of Redwood Privacy. All other marks contained on the Services are the property of their respective owners.
4. User Contributions
Our Services may include interactive features, such as community forums, feedback portals, or support channels, allowing users to post, submit, or transmit content ("User Contributions").
- Ownership & License: You retain ownership of any intellectual property rights in your User Contributions. However, by submitting User Contributions, you grant Redwood Privacy a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating and improving the Services.
- Responsibility: You are solely responsible for your User Contributions. You represent and warrant that your contributions do not violate any applicable law, infringe any third-party rights, or contain malicious code, harmful software, or defamatory material.
- Monitoring: Redwood Privacy reserves the right, but has no obligation, to monitor, review, edit, or remove User Contributions at its sole discretion without prior notice.
5. Copyright Complaints
Redwood Privacy respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using the Services.
If you believe your copyrighted work has been infringed, please send a written notification to our Designated Copyright Agent containing the following information:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing and where it is located on the Services.
- Your contact information, including address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.
Email: greyswordllc@gmail.com
6. Disclaimer of Errors
The Services and Content may contain technical inaccuracies, typographical errors, or outdated information. Redwood Privacy reserves the right to make changes, corrections, updates, or improvements to the Services, Content, and described products or programs at any time without notice. We do not guarantee that any errors or inaccuracies will be corrected immediately or at all.
7. Confidential Information and Privacy
Your privacy is paramount to us. Our collection, use, and disclosure of personal data through the Services are governed by the Redwood Privacy Policy.
Any non-personal information, feedback, suggestions, or materials sent to Redwood Privacy regarding the Services will be deemed non-confidential. By sending Redwood Privacy such information, you grant Redwood Privacy an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit, and distribute those materials or information.
8. Linking to this Website
You are granted a limited, non-exclusive right to create a text hyperlink to the main Redwood Privacy website, provided that:
- The link does not portray Redwood Privacy or any of its products or services in a false, misleading, derogatory, or otherwise defamatory manner.
- The linking site does not contain any illegal, offensive, or objectionable material.
- You do not frame or utilize framing techniques to enclose any Redwood Privacy trademark, logo, or other proprietary information without express written consent.
This limited right may be revoked by Redwood Privacy at any time.
9. Third-Party Websites
The Services may contain links to third-party websites, applications, or resources that are not owned or controlled by Redwood Privacy. These links are provided solely as a convenience to you.
Redwood Privacy has no control over, and assumes no responsibility for, the content, privacy policies, security practices, or availability of any third-party websites or services. Inclusion of third-party links does not imply endorsement or affiliation by Redwood Privacy. You access and use third-party websites entirely at your own risk.
10. Product Availability
Redwood Privacy provides access to international data and services; therefore, references to products, features, or services that are not available in your jurisdiction do not imply that Redwood Privacy intends to offer them in your area. Product features, compatibility, and specifications are subject to change without notice.
11. Export Control
The software, technology, and cryptographic tools made available through the Services are subject to United States export controls and the trade sanctions of other jurisdictions.
You agree to comply with all applicable international and national export and re-export control laws and regulations, including the U.S. Export Administration Regulations (EAR) and trade embargoes maintained by the Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in an embargoed country or listed on any U.S. Government restricted party list.
12. Forward-looking and Cautionary Statements
The Services may contain forward-looking statements regarding future product plans, security threats, architectural developments, or business growth. These statements are based on current expectations, estimates, and projections that involve risks and uncertainties. Actual results may differ materially. Redwood Privacy undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.
13. Disclaimer of Warranty
| Term | Warranty Coverage |
|---|---|
| Service Provision | Provided "AS IS" and "AS AVAILABLE" without warranty of any kind. |
| Guarantees | No guarantee of uninterrupted operation, threat prevention, or total anonymity. |
| Fitness | Disclaims all implied warranties of merchantability and fitness for a particular purpose. |
REDWOOD PRIVACY DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, THAT SECURITY THREATS WILL BE 100% BLOCKED OR DETECTED, OR THAT THE SERVICES ARE COMPLETELY IMMUNE TO UNAUTHORIZED ACCESS OR CYBERATTACKS.
14. Limitation of Liability
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF:
- THE TOTAL AMOUNT PAID BY YOU TO REDWOOD PRIVACY FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE INCIDENT, OR
- ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD).
15. Disputes; Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
- Informal Resolution: Before filing a claim against Redwood Privacy, you agree to try to resolve the dispute informally by contacting greyswordllc@gmail.com. We will try to resolve the dispute informally via email. If a dispute is not resolved within thirty (30) days of submission, either party may bring a formal proceeding.
- Agreement to Arbitrate: You and Redwood Privacy agree to resolve any claims, disputes, or controversies arising out of or relating to these Terms or the Services through final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
- Class Action Waiver: YOU AND REDWOOD PRIVACY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
16. Entire Agreement and Applicable Law
Entire Agreement
These Terms, along with the Redwood Privacy Policy and any applicable End User License Agreements (EULA), constitute the entire agreement between you and Redwood Privacy regarding the Services, superseding any prior or contemporaneous oral or written agreements, communications, or proposals.
Governing Law & Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action or proceeding not subject to the mandatory arbitration provisions in Section 15 shall be brought exclusively in the state or federal courts located in Santa Clara County, California, and you consent to the personal jurisdiction and venue therein.
For any questions regarding these Terms of Service, please contact Grey Sword LLC at:
greyswordllc@gmail.com